Professional restoration services available 24/7

๐Ÿšจ Emergency Response Protocol

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Step 1: Call Us

Call our 24/7 emergency hotline at 1-800-RESTORE. Our dispatch team will gather essential information and immediately deploy the nearest certified crew to your location.

Average Response: 60 minutes

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Step 2: Assessment

Our certified technicians conduct a thorough damage assessment using advanced moisture meters, thermal imaging, and air quality testing to develop a comprehensive restoration plan.

Free Detailed Estimate

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Step 3: Restoration

We begin immediate mitigation to prevent further damage, followed by complete restoration using industry-leading equipment and techniques. We work directly with your insurance company.

100% Satisfaction Guarantee

Trusted by Thousands

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Homes Restored

Since 2010

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Minutes Average Response

24/7 Emergency Service

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Certified Technicians

IICRC Trained Professionals

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Customer Satisfaction

Based on 5,000+ Reviews

Nationwide Coverage

Service coverage map

Serving Major Metropolitan Areas

Northeast:
New York, Boston, Philadelphia, Washington DC
Southeast:
Atlanta, Miami, Charlotte, Tampa
Midwest:
Chicago, Detroit, Cleveland, Milwaukee
West:
Los Angeles, San Francisco, Seattle, Denver
Southwest:
Phoenix, Dallas, Houston, San Antonio
Mountain:
Salt Lake City, Las Vegas, Albuquerque

Don't see your area? Call us - we may have coverage through our partner network.

State-of-the-Art Equipment

Industrial drying equipment
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Industrial Drying Systems

High-velocity air movers, commercial dehumidifiers, and specialized drying mats for comprehensive moisture removal.

Thermal imaging camera
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Advanced Detection

Thermal imaging cameras, moisture meters, and hygrometers to identify hidden damage and monitor progress.

Air filtration system
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HEPA Filtration

Hospital-grade air scrubbers and HEPA filtration systems to remove contaminants and improve air quality.

Professional restoration tools
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Professional Tools

Specialized extraction equipment, antimicrobial treatments, and reconstruction tools for complete restoration.

Insurance Partners

We work directly with all major insurance companies to streamline your claim process

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State Farm
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GEICO
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Allstate
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Progressive
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Farmers

We Handle the Insurance Process

โœ… Direct Billing

We bill your insurance company directly, so you don't have to pay upfront and wait for reimbursement.

๐Ÿ“‹ Documentation

Complete damage documentation with photos, reports, and detailed estimates for your claim.

๐Ÿค Adjuster Meetings

We meet with your insurance adjuster and advocate for complete coverage of necessary repairs.

๐Ÿ“ž Claim Support

Our team assists with claim filing, follow-ups, and ensures you receive maximum coverage.

Our Restoration Services

Water damage restoration

Water Damage Restoration

Complete water damage restoration services including:

  • Emergency water extraction (24/7)
  • Structural drying & dehumidification
  • Flood damage restoration
  • Burst pipe repair & cleanup
  • Sewage backup cleanup
  • Moisture detection & monitoring

Average Response: 60 minutes

Fire damage restoration

Fire & Smoke Damage

Comprehensive fire damage restoration:

  • Emergency board-up services
  • Soot & smoke removal
  • Odor elimination treatment
  • Structural repairs & rebuilding
  • Content cleaning & restoration
  • Insurance claim assistance

IICRC Certified Technicians

Storm damage repair

Storm Damage Repair

Complete storm damage restoration:

  • Emergency tarping & board-up
  • Roof repair & replacement
  • Wind & hail damage repair
  • Window & siding restoration
  • Tree removal & debris cleanup
  • Structural damage assessment

Licensed & Insured

Mold remediation

Mold Remediation

Professional mold removal services:

  • Comprehensive mold inspection
  • Air quality testing
  • Safe mold removal & cleanup
  • HEPA filtration systems
  • Moisture control solutions
  • Prevention strategies

EPA Approved Methods

Biohazard cleanup

Biohazard Cleanup

Specialized biohazard services:

  • Crime scene cleanup
  • Trauma scene restoration
  • Blood & bodily fluid cleanup
  • Infectious disease cleanup
  • Hoarding cleanup services
  • Odor removal & sanitization

OSHA Compliant

Commercial restoration

Commercial Restoration

Business restoration services:

  • Large loss restoration
  • Office building restoration
  • Retail space recovery
  • Industrial facility cleanup
  • Document & data recovery
  • Business interruption mitigation

Minimize Downtime

Why Choose Restoration Rescue 911?

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Rapid Response

Average 60-minute response time. We're available 24/7/365 for all emergencies.

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Certified Experts

IICRC certified technicians with advanced training and state-of-the-art equipment.

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Insurance Partners

Direct billing with all major insurance companies. We handle the paperwork.

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Guaranteed Work

100% satisfaction guarantee on all restoration work. Your peace of mind is our priority.

About Restoration Rescue 911

When disaster strikes your home, every minute counts. That's why we're here 24/7, ready to respond to your emergency with the expertise and compassion you deserve.

Our certified restoration specialists have helped thousands of families recover from water, fire, storm, and mold damage. We don't just restore properties โ€“ we restore peace of mind.

With state-of-the-art equipment and proven techniques, we work quickly to minimize damage and get your life back to normal. Because your home isn't just a building โ€“ it's where your memories live.

Our Story

Company founders Company founders

Founded on a Mission to Help

Founded in 2010 by emergency response veterans Mike Rodriguez and Sarah Chen, Restoration Rescue 911 began with a simple mission: provide rapid, professional restoration services when families need them most.

After witnessing the devastation of Hurricane Katrina and the 2008 floods, our founders recognized the critical need for immediate, compassionate disaster response. They assembled a team of certified professionals dedicated to restoring not just properties, but hope.

Today, we've grown to serve major metropolitan areas nationwide, but our commitment remains the same: treating every home as if it were our own.

"We don't just restore buildings โ€“ we restore families' sense of security and peace of mind." - Mike Rodriguez, Co-Founder

Leadership Team

Mike Rodriguez

Mike Rodriguez

Co-Founder & CEO

Former FEMA emergency response coordinator with 20+ years in disaster recovery. IICRC Master Water Restorer and certified fire damage specialist.

Sarah Chen

Sarah Chen

Co-Founder & COO

Licensed structural engineer and environmental health specialist. Leads our technical operations and ensures all work meets the highest industry standards.

David Thompson

David Thompson

Chief Technology Officer

Former NASA engineer who revolutionized our moisture detection and air quality monitoring systems. Holds 12 patents in restoration technology.

Lisa Martinez

Dr. Lisa Martinez

Director of Health & Safety

Board-certified environmental health physician specializing in indoor air quality and mold-related health issues. Ensures all remediation meets health standards.

Certifications & Recognition

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IICRC Certified

Institute of Inspection, Cleaning and Restoration Certification - the gold standard in restoration training.

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EPA Approved

Environmental Protection Agency approved methods for mold remediation and hazardous material handling.

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OSHA Compliant

Occupational Safety and Health Administration certified for workplace safety and biohazard cleanup.

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BBB A+ Rating

Better Business Bureau A+ rating with zero unresolved complaints in 14 years of operation.

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Industry Awards

2023 Restoration Company of the Year - National Association of Damage Restoration Contractors.

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Fully Insured

$5 million general liability and workers' compensation insurance for complete protection.

Community Commitment

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Disaster Relief

We provide free emergency services to families affected by major disasters, working with Red Cross and FEMA to support communities in crisis.

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Education Programs

Free workshops for homeowners on disaster preparedness, water damage prevention, and emergency response planning.

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Green Practices

Eco-friendly restoration methods, responsible waste disposal, and energy-efficient equipment to minimize environmental impact.

What Our Heroes Say

Over 15,000 satisfied customers nationwide

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4.9/5 Average Rating
Sarah M.
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Sarah M., Denver

"After the flood, I thought we'd lost everything. Restoration Rescue 911 brought our home back to life in just 5 days. The team was professional, compassionate, and worked around the clock. They even helped us with our insurance claim. Incredible service!"

Water Damage Restoration - January 2024

Mike R.
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Mike R., Phoenix

"The fire damage looked devastating, but their team worked miracles. They saved items I thought were gone forever and rebuilt our kitchen better than before. Professional, caring, and incredibly efficient. Worth every penny."

Fire Damage Restoration - December 2023

Lisa K.
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Lisa K., Miami

"Hurricane damage had us worried about our family's safety. They responded within an hour, secured our home, and had us back to normal in a week. The project manager kept us informed every step of the way. Outstanding service!"

Storm Damage Repair - November 2023

David L.
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David L., Seattle

"Mold remediation can be scary, but they explained everything clearly and made our home safe for our children again. The air quality testing before and after proved their work was thorough. Highly recommend!"

Mold Remediation - October 2023

Jennifer T.
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Jennifer T., Chicago

"24/7 availability isn't just a promise - they really answered at 2 AM when our basement flooded. The emergency crew arrived in 45 minutes and worked through the night. True heroes who saved our home!"

Emergency Water Extraction - September 2023

Robert H.
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Robert H., Dallas

"Commercial property restoration after a pipe burst. They minimized our business downtime and worked around our schedule. The project was completed on time and under budget. Exceptional commercial service!"

Commercial Water Damage - August 2023

Maria S.
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Maria S., Los Angeles

"Smoke damage throughout our home from a neighbor's fire. They cleaned everything - walls, furniture, even our clothes. The odor removal was complete and our home smells fresh again. Amazing attention to detail!"

Smoke Damage Cleanup - July 2023

James W.
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James W., Atlanta

"Hail damage to our roof and siding. They handled everything from emergency tarping to the final repairs. The insurance process was seamless with their help. Quality work and fair pricing!"

Hail Damage Restoration - June 2023

Sarah M.
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Sarah M., Denver

"After the flood, I thought we'd lost everything. Restoration Rescue 911 brought our home back to life in just 5 days. The team was professional, compassionate, and worked around the clock. Incredible service!"

Water Damage Restoration - January 2024

Mike R.
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Mike R., Phoenix

"The fire damage looked devastating, but their team worked miracles. They saved items I thought were gone forever and rebuilt our kitchen better than before. Professional, caring, and incredibly efficient."

Fire Damage Restoration - December 2023

Customer Satisfaction Statistics

98%

Customer Satisfaction

Based on 5,000+ reviews

4.9

Average Rating

Across all platforms

95%

Referral Rate

Customers recommend us

100%

Work Guaranteed

Satisfaction promise

Find Us on Review Platforms

See what customers are saying about us across the web

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Google Reviews
4.9/5 (2,847 reviews)
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Facebook
4.8/5 (1,523 reviews)
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Better Business Bureau
A+ Rating
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Yelp
4.7/5 (892 reviews)

๐Ÿ“ž Emergency Hotline

Available 24/7

1-800-RESTORE

Get Help Now

Don't wait when disaster strikes. Our emergency response team is standing by to help you 24 hours a day, 7 days a week.

Average Response Time: 60 minutes

Service Areas: All major metropolitan areas

Insurance: We work with all major insurance companies

Certification: IICRC Certified Technicians

๐Ÿšจ Emergency Checklist

  • Ensure everyone's safety first
  • Turn off electricity if water is present
  • Document damage with photos
  • Contact your insurance company
  • Call us immediately: 1-800-RESTORE

๐Ÿ“ Service Locations

โ€ข New York Metro
โ€ข Los Angeles
โ€ข Chicago
โ€ข Houston
โ€ข Phoenix
โ€ข Philadelphia
โ€ข San Antonio
โ€ข San Diego
โ€ข Dallas
โ€ข San Jose

*Additional locations available. Call to confirm service in your area.

Request Emergency Service